FAQ's

The questions that are mentioned below are frequently asked by our users. You might find your answer with the help of these FAQs:

1. What Is BricksMart’s Return Policy?
To provide security to our buyers, we allow for the easy return of the products. You can return a delivered product if it is complying with our “Refund Policy”.
2.How To Submit A Dispute For An Order?
If you have any issues with the delivered product, you need to email us at support@bricksmart.com within 7 days of the delivery date.
3. When Will I Be Refunded?
Once you raise a dispute at BricksMart.com, our team looks into it, and if they found the refund request as per our guidelines then the amount will be refunded to the same payment method within 3-5 business days.

4. What are the shipping charges?
Shipping charges are based on the weight of the product and they might vary from one product to another. However, sometimes we might allow free delivery on our products as well.
5. What is the estimated delivery time?
We ensure the fastest delivery of our products. The estimated time may depend on the product size, distance, and availability of the products. However, we make sure the delivery of our products is within 7 working days.
6. How will the delivery be done?
To send our products safely we process our deliveries through verified courier partners such as BlueDart, Aramex, Delhivery, E-come, DTDC, DHL, and FedEx.